Privacy Policy

Introduction

This Privacy Policy describes how Bagsburst Solution Private Limited and its affiliates (collectively referred to as “Bagsburst Solution Private Limited,” “we,” “our,” or “us”) collect, use, share, protect, and otherwise process your personal data through our website https://bagsbushop.in/ (hereinafter referred to as the “Platform”).

Please note that you may browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, our Terms & Conditions, and the applicable product/service terms, and you agree to be governed by the laws of India, including but not limited to those relating to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we may collect includes, but is not limited to:

  • Personal details such as your name, date of birth, address, email ID, and phone number.

  • Proof of identity or address, if required.

  • Payment information such as bank account details, credit/debit card details, or other payment instrument data (collected securely and with your consent).

  • Biometric data (if you opt for features requiring biometric authentication), in compliance with applicable law.

  • Behavioral data, preferences, and browsing history to improve your experience on our Platform.

You always have the option not to provide information by choosing not to use a particular service or feature on the Platform.

Use of Information

We use your personal data for the following purposes:

  • To process and fulfill your orders.

  • To enhance and personalize your customer experience.

  • To resolve disputes and troubleshoot problems.

  • To inform you about online/offline offers, products, services, and updates.

  • To conduct research, analysis, and surveys.

  • To detect, prevent, and protect against fraud or illegal activities.

  • To enforce our Terms & Conditions.

If we use your data for marketing purposes, we will provide you with the option to opt-out of such communications.

Sharing of Information

We may share your personal data:

  • Internally within our group entities and affiliates to offer you integrated services.

  • With third parties, such as sellers, logistics partners, payment processors, reward programs, and service providers, strictly for the purpose of fulfilling your orders and improving services.

  • With government authorities or law enforcement agencies, if required by law or if we believe in good faith that such disclosure is necessary to respond to legal processes, enforce our Terms, or protect the rights, property, or safety of users or the public.

Security of Information

We adopt reasonable security practices and procedures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We also use secure servers whenever you access or update your account information.

However, data transmission over the internet is not completely secure, and you agree that you understand the inherent risks of using online platforms. You are responsible for keeping your login credentials safe.

Data Retention & Deletion

  • Retention Period: We retain your personal data for no longer than necessary for the purposes for which it was collected, or as required under applicable law (such as tax, accounting, or legal compliance).

  • Account Deletion: You may delete your account by visiting your profile settings or by contacting us through the details provided below.

  • Exceptions: We may delay deletion if there are pending transactions, unresolved disputes, or legal obligations that require retention.

  • Anonymized Data: We may continue to retain anonymized data for research, analytics, and fraud-prevention purposes.

Your Rights

You have the right to access, correct, update, or delete your personal data through the Platform’s account settings or by contacting us. You may also withdraw your consent for data processing by writing to our Grievance Officer.

Consent

By using our Platform and providing your information, you consent to the collection, storage, processing, and sharing of your personal data as described in this Privacy Policy.

If you provide us with personal data of third parties, you confirm that you have obtained their consent to do so.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Significant changes will be communicated to you as required by law. Please review this policy regularly to stay informed.

Grievance Officer

Name: CHITTARANJAN NAYAK (DIN)
Company: Bagsburst Solution Private Limited
Address: H No. 303/1470, Khuntia Complex, Near Swagat Hotel,
Uditnagar, Sundergarh, Raghunathapali, Odisha – 769012, India
Contact: +91 7328090432
Email: upisolutionprovider@gmail.com
Office Hours: Monday – Friday (9:00 AM – 6:00 PM)